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Shipping Information

Shipping Methods

We offer free shipping on all orders over $100 in the U.S. and flat rate shipping on international orders.

We have the following shipping options available:

Standard - Free | $7 on orders under $100

USPS overnight | to be determined based on location

For more information on international shipping, please see…TBD

Due to customs, we cannot guarantee arrival dates for international orders. 

Shipping Times

Standard - 5-7 business days
usps overnight – 1-2 business days

Please note, shipping time frames do not include processing time. Orders will be delivered based on the option chosen once the order has been processed and prepared by our facility.

If shipping to a po box, you must select standard.

  • Orders are shipped on business days only. Business days are monday-friday, excluding federal holidays within the united states, as that is where our warehouse is located.
  • Credit card purchases will not be billed until products have shipped
  • Debit and bank cards are generally pre-authorized at checkout and payment is pending upon order confirmation, but charges will be settled or collected upon products being shipped. Depending on the bank setup sometimes debit card purchases are billed upon order confirmation before products have shipped.
  • Only in-stock items will ship after your order has been processed.
  • The shipping cost displayed for an individual item reflects what you can expect to pay if the item ships alone. Your actual shipping and handling cost will automatically compute on the checkout page.

If you have any additional questions, please contact us at support@gigiwoo.com.

Shipment Tracking and Delivery

You can track your order with the tracking information provided in your shipment notification e-mail or by logging in to your account on gigiwoo.fashion.com

Shipping your items on time is particularly important to us. For many items, we calculate estimated delivery dates to help you find out when these items are expected to arrive. An estimated delivery date is a calculation of several factors, including item availability, allocation time in our warehouse, the shipping method you select and the final shipping destination.

Please note that estimated delivery dates are estimates only and are not guaranteed. Due to many factors, estimated delivery dates can also change between the time you place the order and receive an order confirmation. We do our best to provide accurate estimates and provide you with several other resources for tracking your order, such as order detail and tracking links.

However, certain factors can result in longer delivery times, including the time of day you place the order and carrier delays due to weather or unforeseen circumstances. Orders received before 1pm typically ship same business day. Orders placed after 1pm will be processed next business day. Please consult our shipping page for more specific cut-off time information.

Due to customs, we cannot guarantee arrival dates for international orders. 

Changing Shipping Address

Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.

Lost or Stolen Package

We are not responsible for lost or stolen packages if they are delivered to an alternate address from what was stated on the order.

If you believe that your package was lost or stolen, please contact us at support@gigiwoo.com.